Almost every LTCI carrier is actively investing in wellness and age-at-home initiatives, but are these targeted at the right population and actually working? This is a multi-billion dollar issue for the industry - can we really afford to not be scientific in our approach?
This session presents some of the emerging technologies, scientific methodologies and unique data that can strengthen your understanding of policyholders and the risks in your portfolio, thus enabling you to tailor your interventions to ensure the right customer experience and business outcomes are achieved.